1.0 Why privacy & cookie information?
On May of 2018, the European Union presented the General Data Protection Regulation (GDPR) with the aim of:
- giving EU citizens more transparency and control of the data websites are using
- giving EU citizens more security over the data websites are using
Here you will read more about how Digital Voice handles data, terms, security and contact information.
2. 0 How does Digital Voice handle data?
Digital Voice (the “data collector”) is a freelance based entrepreneurial limited company, meaning most of the information and data exchange is client- based. In other words, a B2B relationship. The rest is personal data (information that will identify an individual) and the use of third-party cookies.
This will be further explained below.
2.1 E-mail correspondence & personal data
Most of the data collected are from e-mail and mobile correspondence between the data collector and a client. In other words, B2B communication, whereby most of the data is company related. The rest is personal data, such as names, phone numbers and e-mail addresses.
This data is also collected in the data collector’s own databases, hereby also on occasion the personal data just mentioned. This solely with the purpose of structuring the client’s information to keep an overview of the clients and a contact person.
Digitalvoice.io collects data with the use of tracking-cookies through the following third parties:
- Google Analytics
- Facebook tracking
- WordPress plugin (Jetpack)
Digital Voice has two aims with the collected data:
- To provide the user with the best user experience on the website. This through the collection of website statistics, which show how the user has interacted with the website. This enables Digital Voice to adjust the website according to the preferences of the user.
- To create ads that are relevant to the user. This through the collection of website statistics, such as age, location, gender, preferences etc. This enables Digital Voice to make ads that will give value for the user based on that data.
The e-mail correspondences are encrypted, and all of the information exchanged is securely stored in the software used for e-mails. Client and personal data are safely stored in software, such as Google Drive and Notion.
If you at any point want to access the personal data, please contact Digital Voice. For more information about cookies, and how to delete them, you can find a guide here.
4.0 How to contact Digital Voice IVS
Digital Voice IVS
Address: Sjællandsgade 33, 3.
Location: 8000 Aarhus C